Privacy Policy
🔒 Privacy Policy
1. Personal Information We Collect
When you book a service or contact us, we may collect:
- Name, address, phone number, and email
- Pet details (name, age, health info, etc.)
- Payment details (processed via secure third-party platforms)
- Emergency contact information
2. How We Use Your Information
We use your data to:
- Provide and personalize our services
- Communicate with you about bookings, emergencies, or service updates
- Improve our internal processes and customer service
- Send optional promotional emails or updates
We never sell or share your personal information for commercial gain.
3. Third-Party Platforms
Our app and payment processors may have their own privacy policies. We encourage you to review those separately. While we only partner with reputable providers, we are not responsible for their practices.
4. Security Measures
We take appropriate security measures to protect your data, including encrypted platforms for scheduling and payments, and secure data storage systems.
5. Data Retention
We retain client and pet information for as long as necessary to deliver services and comply with legal obligations. You may request that we delete your personal data at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to service or legal requirements)
To exercise any of these rights, please email us directly at [INSERT EMAIL].
7. Updates
This policy may be updated occasionally. We encourage you to review it periodically.
